“I am a genuine CasePro™ advocate. I believe leveraging a digital solution, which is an easily accessible and collaborative application is vital to delivering excellence in PS administration.
Shortly after joining RASM the long-time PS administrator resigned. I temporarily assumed the role. I experienced the frustration of trying to locate and unravel case files: paper documents, digital files, excel spreadsheets, emails, post-it notes and outlook reminders to keep the administration process moving forward. It was a challenging undertaking, while managing my responsibilities as CEO.
As a result of this experience, I was determined to avoid future risk by changing the process and eliminating the warehousing of institutional knowledge to a single individual or computer.
CasePro™ was RASM’s answer. The program has been championed by RASM’s leadership, members, and staff.”