Case Administration

Case processing and administration has never been easier. Say goodbye to multiple spreadsheets, documents and calendars. CasePro Dashboard incorporates a smart-tracking system based on the National Association of REALTORS® Code of Ethics process to intelligently route cases through the system. It even tracks Grievance Committee and Hearing Panel decisions. Request a demo.

CasePro Dashboard features include:

  • Automatically generates distinct case numbers for Ethics and Arbitration cases
  • Provides an Action Required view for cases with upcoming due dates
  • Staff assignment on a case-level basis
  • Allows multiple staff members to collaborate on cases
  • Tracks Respondent’s response and date communication was sent
  • Grievance Committee process allows staff to amend a Complaint by including a new Complainant and Articles violated based on committee findings
  • Scheduling and managing  the Hearing process to track challenges, date triggers and committee assignments
  • Tracks up to 7 different sanctions and manages completion dates
  • Generates outbound email communication to Complainant, Respondents and other key constituents
  • Access to the Panel Management module
  • Increase overall staff efficiency to provide a better process for consumers and REALTORS® alike

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